TERMS AND CONDITIONS – 9xflow
Last Updated: 07-05-2026
Welcome to 9xflow ("Company", “9xflow.com”, “9xflow”, “we”, “our”, or “us”,). These Terms and Conditions (“Terms”) govern your use of our website, products, services, software, consultations, automation systems, AI solutions, APIs, dashboards, digital marketing services, and all related offerings.
By accessing our website or using any service provided by 9xflow.com, you agree to comply with and be legally bound by these Terms. If you do not agree, please discontinue use immediately.
1. COMPANY OVERVIEW
9xflow is a digital transformation and AI consultancy platform of freelancer team members providing services including but not limited to:
- AI Image Generation
- AI Video Generation
- AI Content Solutions
- Website & Web Application Development
- WhatsApp API Integrations
- Meta Ads & Digital Advertising
- Automation Systems
- Dashboard & Data Analytics
- CRM & ERP Solutions
- API Integrations
- Marketing Consultation
- Digital Consultancy Services
- Custom AI Systems
2. ACCEPTANCE OF TERMS
By purchasing, accessing, or using our services, you confirm that:
- You are legally eligible to enter into agreements.
- You have read and understood all Terms.
- You accept all policies and conditions stated herein.
- You agree that these Terms may be updated or modified at any time without prior notice.
Continued use of our services constitutes acceptance of updated Terms.
3. SERVICE NATURE
All services provided by 9xflow are:
- Consultancy-based
- Strategy-based
- Technology-assisted
- Experimental and optimization-oriented
Results vary depending on:
- Industry
- Market conditions
- Platform algorithms
- Competition
- Client cooperation
- Budget
- Third-party platform performance
We do not guarantee:
- Sales
- Leads
- Revenue
- Profitability
- Reach
- Ad approvals
- Viral growth
- Search rankings
- Conversion rates
4. CLIENT RESPONSIBILITY
The client agrees to:
- Provide accurate information and materials
- Review all work before approval
- Verify strategies before implementation
- Understand risks associated with digital services
- Cooperate in timelines and approvals
The client is solely responsible for:
- Final business decisions
- Platform compliance
- Legal compliance of content/products/services
- Reviewing generated AI content before usage
5. PAYMENT TERMS
5.1 Payment Policy
- All payments must be made in advance unless otherwise agreed.
- Work may begin only after payment confirmation.
5.2 Non-Refundable Policy
ALL PAYMENTS MADE TO 9xflow ARE STRICTLY NON-REFUNDABLE.
No refunds shall be provided for:
- Change of mind
- Dissatisfaction after delivery
- Delayed expectations
- Platform issues
- Account bans
- Low ad performance
- AI output dissatisfaction
- Partial service usage
5.3 Payment Delays
Failure to complete payments may result in:
- Service suspension
- Delayed delivery
- Project termination
6. NO GUARANTEE OF RESULTS
You acknowledge and agree that:
- Digital marketing and AI services are not guaranteed success models.
- All services are provided on a test, trial, optimization, and strategic basis.
- Results can increase, decrease, or remain unchanged.
- 9xflow does not guarantee ROI, business growth, or performance metrics.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
9xflow, including its:
- Owners
- Employees
- Developers
- Consultants
- Contractors
- Affiliates
- Partners
shall NOT be liable for:
- Business losses
- Revenue losses
- Profit losses
- Reputation damage
- Data loss
- Lead loss
- Marketing losses
- Advertisement spending losses
- Service interruption
- Delayed delivery
- Technical failures
- AI inaccuracies
- Automation errors
8. THIRD-PARTY SERVICES & PLATFORMS
We may use third-party tools/platforms including:
- Meta/Facebook
- OpenAI
- Hosting providers
- APIs
- AI platforms
We are NOT responsible for:
- Platform bans
- Restrictions
- API failures
- Account suspension
- Algorithm changes
- Third-party policy updates
- Downtime
- Service discontinuation
Clients acknowledge that third-party services operate independently.
9. AI SERVICES DISCLAIMER
AI-generated outputs may:
- Contain inaccuracies
- Produce unexpected results
- Require human review
- Change over time
Clients must independently verify all AI-generated:
- Content
- Images
- Videos
- Data
- Recommendations
- Automation outputs
9xflow shall not be liable for actions taken based on AI outputs.
10. WEBSITE & SOFTWARE DEVELOPMENT
Clients must:
- Test deliverables before deployment
- Review functionality before approval
- Maintain backups
9xflow is not responsible for:
- Hosting issues
- Cyber attacks
- Plugin failures
- Third-party integration failures
- Future compatibility issues
11. INTELLECTUAL PROPERTY
Unless otherwise agreed in writing:
- All source code, systems, frameworks, and methodologies remain the property of 9xflow.
- Unauthorized copying, resale, or redistribution is prohibited.
Third-party assets remain property of respective owners.
12. CONFIDENTIALITY
We aim to maintain confidentiality of client information; however:
- Internet-based communication is never fully secure.
- Clients share data at their own risk.
13. TERMINATION OF SERVICES
9xflow reserves the right to suspend or terminate services without refund if:
- Abuse occurs
- Misconduct occurs
- Illegal activity is detected
- Terms are violated
- Payments are delayed
14. FORCE MAJEURE
9xflow shall not be liable for delays or failures caused by:
- Natural disasters
- Internet outages
- Government actions
- Cyber incidents
- Platform downtime
- Technical disruptions
15. MODIFICATIONS TO TERMS
We reserve the right to:
- Modify services
- Update pricing
- Change policies
- Revise Terms
Updated Terms become effective immediately upon publication.
16. INDEMNIFICATION
You agree to indemnify and hold harmless 9xflow from:
- Claims
- Liabilities
- Legal actions
- Losses
- Damages
arising from:
- Your use of services
- Your business activities
- Violation of laws or policies
17. GOVERNING LAW
These Terms shall be governed by the laws of India.
Jurisdiction:
Faridabad, Haryana, India
18. CONTACT INFORMATION
9xflow
Email: info.9xflow@gmail.com
Website: www.9xflow.com
19. FINAL ACCEPTANCE
By using our services or making payment, you confirm that:
✔ You have read all Terms
✔ You understand all risks
✔ You accept non-refundable payments
✔ You agree to all policies and future updates
✔ You waive liability claims against 9xflow to the extent permitted by law